How We Rate

Our Review Methodology at Scannerepson

At Scannerepson, every casino review you read on scannerepson.com is built on a foundation of genuine, hands-on testing. Rhys Donaldson, the owner and lead reviewer, personally registers an account, makes real deposits, plays games, requests withdrawals, and contacts customer support before a single word of a review is written. There are no shortcuts, no copy-paste assessments, and no operator-influenced ratings. What you read reflects exactly what a real New Zealand player would experience.

This page explains precisely how that process works, what criteria are evaluated, how scores are calculated, and why you can trust the conclusions you find here.

Step-by-Step Review Process

Rhys follows a consistent, repeatable process for every casino assessed. This ensures fairness and comparability across all sites reviewed on Scannerepson.

Step 1 — Initial Screening: Rhys verifies that the casino holds a legitimate licence recognised for New Zealand players. Sites without credible licences are rejected immediately and never published as recommendations.
Step 2 — Account Registration: A real player account is created using standard New Zealand details. This tests the sign-up flow, KYC requirements, and any friction points a genuine NZ player would encounter.
Step 3 — Deposit Testing: A real deposit is made using payment methods commonly available to New Zealand players, including Visa, Mastercard, and where available, POLi or cryptocurrencies.
Step 4 — Bonus Claiming: Any welcome bonus or promotion is claimed and its terms are read in full. Wagering requirements, game restrictions, maximum bet rules, and time limits are all recorded.
Step 5 — Game Play: A cross-section of games is played, covering pokies, table games, and live dealer titles where available. Software providers, load times, and game fairness certifications are checked.
Step 6 — Withdrawal Request: A withdrawal is initiated to test processing speeds, fee structures, and the efficiency of the cashout process.
Step 7 — Customer Support Contact: The support team is contacted via at least two channels (live chat and email) with specific questions to measure response time, accuracy, and helpfulness.
Step 8 — Mobile Testing: The site is accessed on a mobile device to evaluate browser-based performance and, where applicable, any dedicated app.
Step 9 — Score Calculation and Write-Up: All findings are compiled, scores are assigned across the six weighted criteria, and the final review is written based solely on the testing experience.

Rating Criteria and Weightings

Each casino is scored out of 10 across six core categories. These scores are then combined using the weightings below to produce a single overall rating out of 10.

Category	Weighting	What Is Evaluated
Licensing and Safety	25%	Licence validity, responsible gambling tools, data encryption, player fund protection
Bonuses and Promotions	20%	Bonus value, wagering requirements, fairness of terms, ongoing promotions for NZ players
Game Selection	20%	Number and variety of titles, software provider quality, live casino offering, RTP transparency
Payment Methods	15%	NZD support, available deposit and withdrawal options, processing times, fees
Customer Support	10%	Availability hours, response speed, quality of answers, support channels offered
Mobile Experience	10%	Mobile browser performance, app availability, navigation usability, game compatibility on mobile

Understanding the Rating Scale

All casinos on Scannerepson are rated on a 1 to 10 scale. Here is what each range means in plain terms:

9.0 – 10.0 — Outstanding: Exceptional across all categories. A top-tier recommendation for NZ players.
7.5 – 8.9 — Very Good: Strong performer with minor weaknesses. A solid choice for most players.
6.0 – 7.4 — Average: Meets basic standards but has notable areas for improvement.
4.0 – 5.9 — Below Average: Significant concerns in one or more areas. Approached with caution.
1.0 – 3.9 — Poor: Serious red flags identified. Not recommended.

How Scannerepson Stays Unbiased

Independence is the cornerstone of everything published on scannerepson.com. Rhys Donaldson operates without commercial agreements that would compromise honest assessments. While some pages may contain affiliate links that generate a commission when players sign up, these arrangements never influence scores or editorial conclusions. A casino with an affiliate deal receives the same critical scrutiny as one without.

Casinos cannot pay for higher ratings, request removal of negative findings, or preview reviews before publication. Every score stands on the strength of the testing data alone. If a previously recommended casino changes its terms, slows down withdrawals, or introduces predatory practices, its rating is updated to reflect the current reality — not the past relationship.

Rhys is a New Zealand-based reviewer writing specifically for the NZ market in 2026. Every assessment considers the real-world context of a player depositing in NZD, navigating local payment options, and playing under current New Zealand conditions. That local focus, combined with rigorous independent testing, is what sets Scannerepson apart.

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